PRIVACY POLICY
Who is responsible for processing your data?
LINEAS ROMERO, S.L.Address: Avda. Virgen del Mar, nº119A, La Graciosa, 35540, Lanzarote.
VAT: B35292283
Phone: 928 84 20 55
Email: lopd@lineasromero.com
You can contact us through any of these channels.
We reserve the right to modify or adapt this Privacy Policy at any time.
We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of any modifications.
If you belong to any of the following groups, please consult the following information:
CLIENTS
What purposes will we process your personal data for?
- Preparation of the budget and follow-up through communications between both parties.
- Information through electronic means regarding your request.
- Commercial or event information through electronic means, provided there is express authorisation.
- Managing administrative, communications and logistics services carried out by the Controller.
- Managing Canary Islands resident discount procedures.
- Billing and declaration of applicable taxes.
- Carrying out corresponding transactions.
- Control and recovery management.
- During the card payment process, the following personal data will be collected by the Banking Entity holding the Virtual POS: type of connection, date and time, IP address, device information, email address, mobile phone, browsing data, transaction data and data required by 3D Secure security protocols, solely for the purpose of detecting and preventing unauthorised payment operations.
What is the legal basis for processing your data?
The existence of a contractual relationship between the parties. The processing is necessary for the performance of a contract to which the data subject is party or for the application of pre-contractual measures at the data subject's request.How long will we keep your personal data?
For the duration of the relationship between the parties and for the limitation periods derived therefrom.WEB OR EMAIL CONTACTS
What data do we collect through the Website?
We may process your IP, operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will identify yourself so we can contact you if necessary.What purposes will we process your personal data for?
- Answering your queries, requests or petitions.
- Managing the requested service, answering your request, or processing your petition.
- Information through electronic means regarding your request.
- Commercial or event information through electronic means, provided there is express authorisation.
- Carrying out analysis and improvements on the Website, our products and services. Improving our commercial strategy.
How long will we keep your personal data?
Until the consent granted is revoked.NEWSLETTER CONTACTS
What data do we collect through the newsletter?
On the Website, you can subscribe to the Newsletter by providing us with an email address to which it will be sent. We will only store your email in our database and will send you periodic emails until you request to unsubscribe or we stop sending emails. You will always have the option to unsubscribe in any communication.What purposes will we process your personal data for?
- Managing the requested service.
- Information through electronic means regarding your request.
- Commercial or event information through electronic means, provided there is express authorisation.
- Carrying out analysis and improvements in mailing to improve our commercial strategy.
What is the legal basis for processing your data?
The acceptance and consent of the data subject. In cases where you subscribe, you will need to accept a checkbox and click the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.How long will we keep your personal data?
Until the consent granted is revoked.SUPPLIERS
What purposes will we process your personal data for?
- Information through electronic means regarding your request.
- Commercial or event information through electronic means, provided there is express authorisation.
- Managing administrative, communications and logistics services carried out by the Controller.
- Billing.
- Carrying out corresponding transactions.
- Billing and declaration of applicable taxes.
- Control and recovery management.
What is the legal basis for processing your data?
The legal basis is the acceptance of a contractual relationship, or alternatively your consent when contacting us or offering us your products through any channel.How long will we keep your personal data?
For the duration of the relationship between the parties and for the limitation periods derived therefrom.SOCIAL MEDIA CONTACTS
What purposes will we process your personal data for?
- Answering your queries, requests or petitions.
- Managing the requested service, answering your request, or processing your petition.
- Relating to you and creating a community of followers.
What is the legal basis for processing your data?
The bases that legitimise the processing are the voluntary consent of the data subject to make contact and, where applicable, the acceptance of a contractual relationship in the relevant social network environment. The processing of data within the Social Network will be carried out in accordance with its Privacy Policies.How long will we keep your personal data?
We can only consult or delete your data in a restricted way as we have a specific profile. We will process them for as long as you let us follow you, being friends or clicking 'like', 'follow' or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.JOB APPLICANTS
What purposes will we process your personal data for?
- Organisation of selection processes for the hiring of employees.
- Inviting you for job interviews and evaluating your application.
- If you have given us your consent, we can transfer it to collaborating or affiliated companies, with the sole objective of helping you find employment.
- If you tick the acceptance of the privacy policy checkbox, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their selection processes for personal.
What is the legal basis for processing your data?
The legal basis is your unequivocal consent, when you send us your CV.How long will we keep your personal data?
For a minimum period of 1 year or until the consent granted is revoked.ETHICAL CHANNEL
What data do we collect through the Ethical Channel?
In case of identification, we can collect: name, surname, email, phone and the personal data of the third party/ies that we provide in the communication.What purposes will we process your personal data for?
- Managing communications
- Adopting the corresponding corrective measures and,
- In case it is necessary, inform you about the result of the procedure.
What is the legal basis for processing your data?
The legal basis is the legal obligation or, in its absence, the public interest.Do we include personal data from third parties?
No, as a general rule we only process the data that the owners provide us. If you provide us with data from third parties, you must, in advance, inform and request their consent from those persons, or otherwise we will be exempt from any responsibility for the failure to comply with this requirement.And data from minors?
We do not process data from minors under 14 years of age. Therefore, refrain from providing them if you do not have that age or, in your case, provide data from third parties that do not have the stated age. LINEAS ROMERO, S.L. is exempt from any responsibility for the failure to comply with this provision.Will we carry out electronic communications?
- Only for managing your request, if it is one of the contact media that we have provided.
- If we carry out commercial communications, they will have been previously and expressly authorised by you.
What security measures do we apply?
You can be at ease: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorised access and theft of the Personal Data.To whom will your data be communicated?
Your data will not be transferred to third parties, except for legal obligation. Specifically, they will be communicated to the Spanish Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased. As well as to the persons responsible for the treatment necessary for the execution of the agreement.In the case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with the highest security.
When we order it, they will have access to our web the company of development and maintenance web, web hosting. The same will have signed a service provision contract that obliges them to maintain the same level of privacy as us.
International data transfers may be made when using American applications, however, these transfers will be made to the entities that have demonstrated that they comply with the level of protection and guarantees in accordance with the parameters and requirements established in the current legislation on data protection, such as the European Regulation, or when there is a legal authorisation to carry out the international transfer.
What rights do you have?
- To know if we are treating your data or not.
- To access your personal data.
- To request the rectification of your data if they are inaccurate.
- To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
- To request the limitation of the treatment of your data, in some cases, in which case we will only keep them according to the current legislation.
- To carry your data, which will be provided to you in a structured format, common use or mechanical reading. If you prefer, we can send them to the new responsible that we designate. Only valid in certain cases.
- To make a complaint to the Spanish Data Protection Agency or competent control authority, if you believe we have not treated you correctly.
- To revoke consent for any treatment for which you have consented, at any time.
If you modify any data, we would appreciate it if you let us know so that we can keep them up to date.
Do you want a form to exercise your rights?
- We have forms to exercise your rights, request them by email or, if you prefer, you can use the ones prepared by the Spanish Data Protection Agency or third parties.
- These forms must be signed electronically or accompanied by a photocopy of the DNI.
- If you are represented by someone, you must attach a copy of their DNI, or have them sign with their electronic signature.
- Forms can be presented in person, sent by mail or by email to the address of the Responsible at the beginning of this text.
How long do we take to answer your rights exercise?
It depends on the right, but as a maximum in one month from your request, and two months if the subject is very complex and we notify you that we need more time.Do we use cookies?
Yes, we use another type of cookies that are not necessary, you can consult the cookie policy in the corresponding link from the beginning of our web.How long will we keep your personal data?
- Your personal data will be kept as long as you are linked to us.
- Once you are unlinked, the personal data treated in each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the prescription period of judicial actions.
- The data treated will be kept until the legally established periods expire, if there is a legal obligation to maintain it, or if there is no legal period, until the interested party requests its deletion or revokes the consent granted.
- We will keep all the information and communications related to your purchase or the provision of our service, as long as the guarantees of the products or services last, to attend possible claims.