Who is the data controller responsible for processing your data?

The Privacy Policy is part of the General Conditions that govern this Website.

LINEAS ROMERO, S.L.
Address: Avda. Virgen del Mar, nº 119A, La Graciosa, 35540, Lanzarote.
Tax ID (CIF): B35292283
Phone: 928 842055
Email: lopd@lineasromero.com

You may contact us by any means.
We reserve the right to modify or adapt this Privacy Policy at any time.
We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of any modifications.
If you belong to any of the following groups, please consult the drop-down information:

CUSTOMERS

For what purposes will we process your personal data?

Preparation of quotes and follow-up through communications between both parties.
Information by electronic means regarding your request.
Commercial or event information by electronic means, provided there is express authorization.
Managing administrative, communication, and logistics services provided by the Controller.
Processing Canarian resident discount procedures.
Billing and declaration of applicable taxes.
Carrying out corresponding transactions.
Control and debt recovery management.
During the card payment process, the banking institution owning the Virtual POS will collect the following personal data: connection type, date and time, IP address, device information, email address, mobile phone, browsing data, transaction data, and data required by 3D Secure security protocols, solely for the purpose of detecting and preventing unauthorized payment transactions.

What is the legal basis for processing your data?

The existence of a contractual relationship between the parties. The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

For sending commercial or event information by electronic means, the legal basis is the express consent of the data subject, which may be revoked at any time.

How long will we keep your personal data?

For the duration of the relationship between the parties and for the statutory limitation periods arising therefrom.

WEBSITE OR EMAIL CONTACTS

What data do we collect through the Website?

We may process your IP, which operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will identify yourself so that we can contact you if necessary.

For what purposes will we process your personal data?

Answering your inquiries, requests, or applications.
Managing the requested service, responding to your request, or processing your application.
Information by electronic means regarding your request.
Commercial or event information by electronic means, provided there is express authorization.
Performing analysis and improvements on the Website regarding our products and services. Improving our commercial strategy.

What is the legal basis for processing your data?

The acceptance and consent of the data subject, granted through voluntary action, such as in cases where submitting a request requires filling out a form and clicking the submit button; doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms mark mandatory fields with the symbol *. If you do not fill in these fields, or do not check the privacy policy acceptance checkbox, the information will not be sent.

How long will we keep your personal data?

Until the revocation of the consent granted.

NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Website, you may subscribe to the Newsletter if you provide us with an email address to which it will be sent.
We will only store your email in our database, and we will proceed to send you emails periodically, until you request cancellation or we stop sending emails.
You will always have the option to unsubscribe in any communication.

For what purposes will we process your personal data?

Managing the requested service.
Information by electronic means regarding your request.
Commercial or event information by electronic means, provided there is express authorization.
Performing analysis and improvements in email delivery to improve our commercial strategy.

What is the legal basis for processing your data?

The acceptance and consent of the data subject. In cases where you subscribe, it will be necessary to accept a checkbox and click the submit button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

How long will we keep your personal data?

Until the revocation of the consent granted.

SUPPLIERS

For what purposes will we process your personal data?

Information by electronic means regarding your request.
Commercial or event information by electronic means, provided there is express authorization.
Managing administrative, communication, and logistics services provided by the Controller.
Billing.
Carrying out corresponding transactions.
Billing and declaration of applicable taxes.
Control and debt recovery management.

What is the legal basis for processing your data?

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products through any channel.

How long will we keep your personal data?

For the duration of the relationship between the parties and for the statutory limitation periods arising therefrom.

SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data?

Answering your inquiries, requests, or applications.
Managing the requested service, responding to your request, or processing your application.
Engaging with you and creating a community of followers.

What is the legal basis for processing your data?

The legal basis is the voluntary consent of the data subject to get in touch and, where applicable, the acceptance of a contractual relationship within the environment of the corresponding social network. The processing of data within the Social Network will be carried out in accordance with its Privacy Policies.

How long will we keep your personal data?

We can only view or delete your data in a restricted manner as we have a specific profile. We will process them for as long as you allow us by following us, being friends, or clicking 'like', 'follow', or similar buttons. Any rectification of your data or restriction of information or posts must be carried out through the configuration of your profile or user account on the social network itself.

JOB APPLICANTS

For what purposes will we process your personal data?

Organizing recruitment processes for hiring employees.
Scheduling job interviews and evaluating your application.
If you have given us your consent, we may transfer it to collaborating or affiliated companies, for the sole purpose of helping you find employment.
If you check the privacy policy acceptance checkbox, you give us your consent to transfer your job application to the entities that make up the group of companies with the aim of including you in their personnel selection processes.

Likewise, we inform you that one year after receiving your curriculum vitae, we will proceed with its secure destruction.

What is the legal basis for processing your data?

The legal basis is your unequivocal consent upon sending us your CV.

How long will we keep your personal data?

For a minimum period of 1 year or until the revocation of the consent granted.

ETHICS CHANNEL

What data do we collect through the Ethics Channel?

If you identify yourself, we may collect: first name, last name, email, phone, and the personal data of third parties provided in the communication.

For what purposes will we process your personal data?

Managing communications.
Adopting corresponding corrective measures, and
If necessary, informing you about the outcome of the procedure.

What is the legal basis for processing your data?

The legal basis is a legal obligation or, failing that, public interest.

Do we include personal data of third parties?

No, as a general rule we only process data provided by the holders themselves. If you provide us with data of third parties, you must beforehand inform and request consent from said individuals, or otherwise you release us from any liability for failure to comply with this requirement.

What about minors' data?

We do not process data of minors under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, from providing data of third parties who are not of said age. LINEAS ROMERO, S.L. disclaims any liability for breach of this provision.

Will we carry out communications by electronic means?

They will only be carried out to manage your request, if it is one of the contact means you provided.
If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all technical means and measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except under legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product purchased, as well as to data processors necessary for the execution of the agreement.

In the case of purchase or payment, if you choose any application, website, platform, bank card, or other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

When instructed by us, the web development and maintenance company and web hosting provider will have access to our website. They will have signed a service agreement requiring them to maintain the same level of privacy as we do.

International data transfers may occur when using American applications; however, such transfers will be made to entities that have demonstrated compliance with the level of protection and guarantees in accordance with the parameters and requirements provided in the applicable data protection regulations, such as the European Regulation, or when there is a legal authorization to perform the international transfer.

What Rights do you have?

To know whether we are processing your data or not.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the erasure of your data if they are no longer necessary for the purposes for which they were collected or if you revoke the consent granted.
To request the restriction of processing of your data in certain cases, in which case we will only retain them in accordance with applicable regulations.
To data portability, which will be provided to you in a structured, commonly used, and machine-readable format. If you prefer, we can send them to the new controller you designate. Only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not handled your request properly.
To revoke consent for any processing for which you have consented, at any time.

If you modify any data, we appreciate you notifying us to keep them updated.

Do you want a form to exercise your Rights?

We have forms for the exercise of your rights; ask us for them by email or, if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
Forms may be submitted in person, sent by postal mail, or sent by email to the Controller's address at the beginning of this text.

How long does it take us to respond to your Exercise of Rights?

It depends on the right, but at most within one month of your request, and two months if the matter is very complex and we notify you that we need more time.

Do we handle cookies?

If we use other types of cookies that are not strictly necessary, you can consult the cookies policy in the corresponding link from the homepage of our website.

How long will we keep your personal data?

Personal data will be kept as long as you remain linked to us.
Once unlinked, the personal data processed for each purpose will be kept for the legally prescribed periods, including the period in which a judge or court may require them based on the statute of limitations for legal actions.
Processed data will be kept as long as the aforementioned legal deadlines do not expire, if there is a legal obligation to retain them, or in the absence of such a legal deadline, until the data subject requests their erasure or revokes the consent granted.
We will keep all information and communications relating to your purchase or the provision of our service while the warranties of the products or services last, in order to attend to possible claims.