Privacy policy

In compliance with the principles of legality and transparency and with the aim of providing the information to the interested parties established in articles 13 and 14, we inform you of the characteristics of the processing of personal data carried out under the responsibility of LÍNEAS MARÍTIMAS ROMERO, S.L. (ferries and Excursions on the island of La Graciosa), and VIDEOCOSTA, SL (Excursions in Lanzarote and Fuerteventura, WaterBus and Ferry Corralejo - Playa Blanca) with the following scope:

Treatment: (I) Human Resources Management. (II) Web information requests. (III) Newsletter sending. (IV) Tax, accounting and commercial management. (V) Administrative management. (VI) Customer management. (VII) Attention to users' privacy rights. (VIII) Video surveillance.

Purpose: (I) Selection of personnel, training, preparation and sending of payslips, and other documents necessary for the employment relationship. (II) Attending to requests for information received through the website (III) Sending of an electronic newsletter with promotions and news. (IV) Preparation of invoices to clients, preparation of official accounting and calculation, presentation and settlement of taxes, preparation of commercial documents, such as balance sheets and reports. (V) Administrative management involving collections and payments from clients and suppliers, preparation of internal accounting and control of services received. (VI) Registration of clients for accounting and treasury control. Management and control of reservations, issuing of invoices and provision of maritime transport services and organisation of excursions. (VII) Checking residents' discount. (VII) Attending to the rights of the interested parties related to personal data. (VIII) Controlling the state of goods and facilities by means of image capturing.

Legitimation: (I), (V) and (VI) Application of contractual and pre-contractual measures. (II) and (III) Consent of the data subject. (IV) and (VI) Legal obligation. (VII) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data. (VIII) Public interest.

Time of conservation: (I) Duration of the employment or service provision contract in question, as well as the period necessary to meet liabilities arising from such contracts. (II) The period necessary to meet the request. (III) As long as the customer does not unsubscribe from any of the shipments received. (IV) and (V) Six years for commercial purposes, and the period necessary to meet liabilities arising from the settlement of taxes. (VI) For the duration of the provision of the service and the period necessary to meet liabilities arising from the same. (VII) The period necessary for the fulfilment of said purpose, as well as for the duration of the liabilities that may arise from the same. (VIII) 15 days.

Addressees: (VI) Ministry of Development of the Government of Spain, on the occasion of the subsidy for the discount for residents, Farehabor for the contracting of the excursions https://fareharbor.com/legal/privacy/. (VIII) State Security Forces and Corps in the event of the commission of an offence. (VII) Spanish Data Protection Agency.

Exercise of rights: You may exercise your right of access, rectification, erasure, restriction and opposition to processing, under the terms and conditions set out in the personal data protection regulation Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, by sending a request by email to: LOPD_ARCO@lineasromero.com or in writing to: Avda. Virgen del Mar, 119A, La Graciosa, CP 35540, Las Palmas indicating in all cases the Reference: "Data Protection" together with some document that accredits your identity such as a photocopy of your ID card, as well as to file a complaint with the Spanish Data Protection Agency.

Additional Web Privacy Information

Who is responsible for the processing of your data?

The owner of the company and of this web page is LÍNEAS MARÍTIMAS ROMERO, S.L., so any personal data that you communicate through this web page or through the data collection forms that are carried out in person will be treated under the responsibility of LÍNEAS MARÍTIMAS ROMERO, S.L.

What personal data do we collect (how do we collect it)?

We will ask you for the minimum data necessary to carry out the purposes indicated in the previous section, normally name and surname, address and contact details.

How do we use the personal data we manage under our responsibility?

We use your data for the following purposes:

• (I) Personnel selection, training, preparation and sending of pay slips, and other documents necessary for the employment relationship.
• (II) To deal with requests for information received through the website.
• (III) Sending of an electronic newsletter with promotions and news.
• (IV) Preparation of invoices to clients, preparation of official accounts and calculation, filing and settlement of taxes, preparation of commercial documents such as balance sheets and annual reports.
• (V) Administrative management involving collections and payments from customers and suppliers, preparation of internal accounts and control of services received. Monitoring of budgets.
• (VI) Registration of clients for accounting and treasury control. Management and control of bookings, issuing of invoices and provision of maritime transport services and organisation of excursions. Checking resident discount.
• (VII) Notify data subjects and the Supervisory Authority of security breaches that may affect the rights and freedoms of data subjects.
• (VIII) Monitor the condition of assets and facilities by capturing images.

And the use we make of them is exclusively that necessary for each of the purposes, so for example for the verification of the right to the discount as a Canary Islands resident, we send your name and surname and NIF/NIE data to the Ministry of Development to carry out said verification; but except for obligation or to receive a service necessary for the development of our activity we do not communicate or process data for additional purposes.

For how long?

When the processing of data is imposed by a regulation, this regulation normally includes the period during which the data must be processed or stored. Thus, the Commercial Code establishes the obligation to store data for accounting and mercantile purposes for six years, but there are certain cases, such as the application of certain deductions, which require the storage of economic justifications for a longer period, sometimes up to fifteen years.

Disclosure to third parties

As in the previous cases, the data we disclose to third parties is always limited to the minimum necessary.

What security measures do we apply to personal data?

LÍNEAS MARÍTIMAS ROMERO, S.L. has appropriate policies and technical and organisational measures in place to safeguard and protect your personal data against illegal or unauthorised access, accidental loss or destruction, damage, illegal or unauthorised use and disclosure.

We will also take all reasonable precautions to ensure that our staff and employees who have access to your personal data have received appropriate training.

What are your rights as a data subject?

You have the right to request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected. You have the right to obtain confirmation as to whether or not LÍNEAS MARÍTIMAS ROMERO, S.L. is processing your personal data. You have the right to access your personal data and obtain a copy of them, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, you may request that we limit the processing of your data, in which case we will only retain them for the purpose of exercising or defending claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. LÍNEAS MARÍTIMAS ROMERO, S.L., will cease to process the data, except for imperious legitimate reasons, or the exercise or defence of possible claims.you may also exercise your right to data portability, as well as revoke the consents you have provided. You may exercise these rights by sending an e-mail request to LOPD_ARCO@lineasromero.com or by writing to: Avda. Virgen del Mar, 119A, La Graciosa, CP 35540, Las Palmas enclosing a copy of your ID card or other document proving your identity, and clearly indicating the right you wish to exercise. Finally, you can file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.